{"heading":"FAQ","id":7722040,"theme":{"name":"none","colors":{"background":"#ffffff","button":"#8bb336","buttonText":"#ffffff","heading":"#36434d","text":"#5e6971"},"background":{"blend":"multiply","blur":0,"contrast":75,"grayscale":100,"opacity":38,"url":null}},"button":{"text":null,"url":null},"questions":{"926370":{"id":926370,"answer":"

The time it takes to read your question, do any necessary research, and compose an answer.

","question":"What counts against my 60 minutes of time?","position":0,"abbreviation":"Q"},"926371":{"id":926371,"answer":"

You can request a refund within 30 days from the date of your purchase.

If within 30 days from the date of purchase you haven't used up any coaching minutes and don't feel that you need garden coaching, you'll receive a full refund.
If you've used up minutes within 30 days from the date of purchase, but no longer need garden coaching, you'll receive a pro-rated refund for any unused minutes.

","question":"What's your refund policy?","position":1,"abbreviation":"Q"},"926372":{"id":926372,"answer":"

Ask your question(s)
You can ask you questions in whatever way is easiest for you. We can communicate via:

Email
Facebook messenger
Skype
Or any other way works for you

Then get your answer(s) within 1-2 business days
I typically respond much sooner.

You'll get a written answer.
Or a short video tutorial, if you need me to demonstrate how to do something.
I also let you know how long it took to answer your question.

You'll get monthly statements letting you know how many minutes you have left.

If you don't use your coaching time within 1 year of purchase, it expires.

","question":"How does the coaching work?","position":2,"abbreviation":"Q"},"926373":{"id":926373,"answer":"

Strategies for maintaining, increasing, rearranging or eliminating garden plants.
Simplifying busy planting schemes.
Plant selection suggestions.
Irrigation system design.
Tutorials on how to care for a particular plant.
Planning for year-round interest.
Planting for wildlife -- especially birds and butterflies.
Help with specific insect or disease issues.
Creative garden-problem solving.

","question":"What kinds of garden questions can I get help with?","position":3,"abbreviation":"Q"}}}